A redesigned operations dashboard made a freight platform faster to learn and use.
Overview
Atlas Freight is a logistics company based in Rotterdam, Netherlands. In 2023 we partnered with them on ux research, ui design, front-end.
The challenge
Atlas's dense dashboard overwhelmed new users and generated heavy support and onboarding costs.
Our approach
We restructured the information hierarchy, introduced a design system, and rebuilt the busiest screens around real operator workflows.
The results
New users reach productivity faster, support tickets fell, and the design system sped up future feature work.
- -45% — Time to proficiency
- -29% — Support tickets
- 1 — Design system
Frequently asked questions
What is a design system and why build one?
A reusable library of components and rules that keeps the product consistent and makes new features faster to build.
How was the busiest screen improved?
We rebuilt it around how operators actually work, cutting clutter and surfacing the actions they take most.
Services delivered: UX Research, UI Design, Front-end. Location: Rotterdam, Netherlands.